You can log your errors through our online portal.
Service made easy……..much faster………visual……………on-line………..simple
This is an internet-android tablet based (minimum 10 inch) system for quick identification of the problem.
After the customer enters in to an agreement with Laser Services, the software shall be provided, to be loaded on the Tablet.
Each machine shall be identified with a unique bar code, the customer has been given, and after scanning the same , Laser Services shall accept the call and proceed.
A chat facility with our exclusively designed chat software, exclusive chat server……..help to communicate fast. An image of the area of the problem, screen etc.. can be uploaded immediately.
Our expert team can identify and mark the area to be checked and send the picture back.
The Service Companion has annotations options etc.. to conveniently use them for high-lighting the errors, parts etc..
30 seconds video can be uploaded to clarify the errors better …………….
What more………….The images sent by you and Laser Services are stored in Gallery for easy access for future reference…..